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Home > Terms and Conditions
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2010, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
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| Delivery time depends on your location. Please refer to product description for an estimated time.
We cannot guarantee when an order will arrive. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. |
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| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. |
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| We will ship your product as it becomes available. There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. |
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| We accept: Visa, MasterCard, Debit Cards, PayPal and Money Orders. Orders are processed upon receipt of a money order. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number. All prices are in Australian Dollars (AUD), and include GST. Little Monsters reserve the right to change prices at our discretion. |
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| Little Monsters Australia respects your privacy and will keep all of your personal details secure and confidential. Any information you submit will be handled sensitively, and will only be used in order to process your order and measure customer interest in our products. We maintain the customer’s name, postal and email addresses, and phone numbers for as long as it takes to conclude a business transaction. Your personal details will not be sold, exchanged, or disclosed unless required by law.
Little Monsters has an email service with special offers and/or new products being launched. A customer will only be contacted by us if you have signed up for this service. The customer can cancel this service at any time by sending us an email stating so. The customer’s email address will be destroyed immediately on receipt of cancellation advice.
Little Monsters assures to take responsible steps in order to ensure that all information we collect, use or disclose is accurate, complete, up-to-date, and stored securely. To respect the privacy and security of our customers we use encryption software on our site.
For more information on privacy legislation, please contact the Federal Privacy Commissioner at www.privacy.gov.au
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Little Monsters. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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If an item you have selected is temporarily unavailable or sold out, Little Monsters will contact you without delay. We will be happy to put the item on an urgent backorder, or organise an alternative choice of product.
Little Monsters is confident that you will be absolutely delighted with your purchase. However, if you are dissatisfied for any reason, please contact us and we will endeavor to solve the issue to the best of our ability. Little Monsters prides itself on taking exceptional care when packaging and sending your products. Nevertheless, if an item should arrive damaged or not arrive at all, please contact us promptly to discuss an appropriate resolution, however please be aware that we cannot take responsibility for goods once we have dispatched them using the method of shipping you have selected.
Although we take the greatest care to check over any Little Monsters stock before it leaves us, should an item arrive that is faulty we will gladly refund the cost of the item (but not the shipping costs) upon receipt and authentication of fault.
Similarly, if you have been given an unsuitable gift from Little Monsters, please contact us and we will happily exchange for a more appropriate selection. Please note that items must be unworn, unwashed, and unused, with labels and original packaging seals intact.
All exchanges must take place within 7 days of invoice/order date.
Return items to:
Little Monsters, PO.Box 2429, Fountain Gate, VIC 3805
If you have any concerns regarding our returns and exchanges policy, please contact us on info@littlemonsters.com.au |
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